Put simply, your business is in a highly competitive marketplace.  Your operation is measured by its ability to increase EBITDA and how well your operation grows revenues by attracting and retaining guests.  By partnering with OPSTEC you impact both of these key measurements.

Software Systems Integration.  We have all heard promises from companies that they can arrange to have your systems "talk" with each other only to find out that their claims fall short.

Labor Management, the single biggest expense we face in the hospitality industry.  Some Companies claim they can create forecasts that can improve scheduling and productivity, only to fall short, because system integration of data is not in place.

OPSTEC has succeeded where others have failed.  With OPSTEC's CASINOpro, data is utilized from any systems within a Casino, Hotel or Resort to generate accurate, hour by hour forecasts, and we can prove it!

OPSTEC's STAFFpro utilizes staffing guides, and hour by hour forecasts generated from slot play, lodging, event systems, point of sale and other data to automatically generate schedules and daily staff lists in minutes.  STAFFpro can schedule randomly, based on seniority, or even a mix of the two.  Employee's job skills are utilized to schedule and cross trained employees may be used throughout your operations, automatically, without unapproved overtime.  CASINOpro also links to your timekeeping system's data so you know when employees punch in early or late, or on the wrong day, versus their scheduled times. You can track employee counseling discussions, with easy to use STAFFpro, and if you use a point system to track employee attendance policies, STAFFpro can manage that too. 

Our scheduling tools were designed from the ground up for each respective casino department.

CASINOpro provides you valuable management reports such as labor forecasts, easy-to-read and effective comparative graphs of actual data, flash reporting, all in Microsoft Excel.  Our products are easily exportable to both the web and to email.

We have found properties, on average, save $2500 per employee a year.   This has translated into tremendous savings for our clients; improvements to productivity have lead to improved guest satisfaction, which in-turn has increased revenues. 

A real example of a departmental success:

SITUATION:

A highly successful Casino implemented our product in their Cage Operation as a "test." Prior to our installation, the Cage operation utilized 88 hours per week from ten supervisors to schedule three hundred and fifty employees.  There were forty open positions for the Cage Operation posted in human resources. Frequently the cage experienced long lines in front of their windows.

RESULT:

Within weeks of implementation, an administrative assistant could complete the weekly schedule in one and a half hours.  Eighty-eight hours of time for supervisors was freed up to supervise.  Forty open positions were closed saving one point five million dollars annually; positions no longer needed once scheduling was based on hour by hour forecasts.  The long lines at the cage window were gone, and guest satisfaction has significantly improved in this area.

So that's what OPSTEC is all about, improving productivity, providing insight and reporting for management, saving money, and putting labor in the right place at the right time.

Email Tony Whittall

Opstec.com